Return Policy
Product Return Policy
At Fashion Buzz, we strive to provide you with the highest quality products. If you receive a damaged item, please contact our customer service team within 7 days of delivery to initiate a return process.
What to do if you receive a damaged product:
- Take photos of the damaged product and packaging.
- Contact our customer service at info@shopfashionbuzz.com with your order number and a description of the damage.
- We will provide you with a return shipping label and instructions to return the damaged item.
What happens after you return a damaged product:
- Once we receive the returned item, we will inspect it to verify the damage.
- If the damage is confirmed, we will issue a full refund to your original payment method.
- In some cases, we may offer a replacement product, depending on availability.
Exceptions:
- Damage caused by mishandling after delivery is not covered by this policy.
- For items with visible signs of wear and tear, a partial refund may be issued at our discretion.
For further questions regarding product returns, please contact our customer service at info@shopfashionbuzz.com.